MAIN PROVISIONS
"Mr. Bunny ", SIA, Reg. No. 40203150454, registered office at Rītausmas iela 6, Mārupe, Mārupes nov., LV-2167, Latvia, hereinafter referred to as "Mr.Bunny", provides the content available on mrbunny.shop, hereinafter referred to as "Website", and provides services in accordance with the payment, delivery and return policy, which can be found on the Website. By using the Website, customers acknowledge that they have read, understood and agree to be bound by the Terms. If a customer purchases toys, clothing or textiles, hereinafter referred to as Goods, offered on the Mr.Bunny website via a web browser, such mutual agreement shall be deemed to be a distance contract and shall be subject to the provisions on distance contracts, including but not limited to Directive 97/7/EC of the European Parliament and of the Council on the protection of customers in respect of distance contracts, the Consumer Rights Protection Law of the Republic of Latvia and the "Regulations on Distance Contracts" issued by the Cabinet of Ministers of the Republic of Latvia.
PRIVACY AND SECURITY RULES
Mr.Bunny respects and cares about its customers, therefore it ensures the highest level of security in accordance with Directive 95/46EEC of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and in accordance with the "Personal Data Protection Act" of the Republic of Latvia. This Website is secure. Any exchange of information is secure provided that all requirements for use of the Internet are met. Customers can register, order products, make enquiries and sign up to receive information about news, special offers, etc. Mr.Bunny never asks for or handles sensitive personal data. Mr.Bunny never collects or stores debit or credit card information. If an account is created on the Website, Mr.Bunny only collects information about the purchase invoice and delivery: customer name, address, email, phone number. Mr.Bunny uses the information provided by customers to identify them and in situations where there is a legitimate request to do so, i.e. where personal data is required by law to be provided to government and local authorities. Mr.Bunny has the right to provide customer information to a third party (such as a courier service) only for information necessary for the delivery of goods. Customer personal information enables us to inform you about new offers, special offers and other activities related to Mr.Bunny's marketing. Mr.Bunny takes all necessary measures for the maintenance and development of the Website with regard to the security of the Customer's personal information to protect it against theft, loss, misuse, unauthorised access, exposure, modification and corruption. Although we make every effort to ensure your privacy,we cannot guarantee that the transmission of data over the Internet or any wireless network is 100% secure. Therefore, we wish to inform you that there are security and privacy restrictions on the Internet that are beyond our control. Each customer account has a username and password. Mr.Bunny recommends that you store this information securely and avoid using automated login information to prevent others from accessing your data. All payment transactions will be encrypted using SSL technology, which is used by sellers to ensure the security of their online business. It uses important mutual authentication, data encryption and data integrity features for secure transactions. The Website may contain links to our business partners (marketplaces, related product advertisements, etc.). If a customer visits one of our partner sites, Mr.Bunny recommends that you review the terms and conditions of the specific site before entering personal information. Mr.Bunny is not responsible for the content of third party websites.
COLOUR
We do our best to display the colours of the products on the Website as accurately as possible. However, as the colours displayed depend on the monitor/device settings, we cannot guarantee that the colours of 100% match the actual colours.
PRICE POLICY
All prices are in euro (EUR). All prices include VAT 21%. Please note that all prices and information on the Website are subject to change.
ORDERING AND PAYMENT
Once you have selected the items you wish to purchase and clicked "Add to basket", a confirmation email will be sent to you. We accept Visa, Visa Electron, MasterCard, card payments 24/7. If you wish to make any changes to your order, please email us immediately at hello@mrbunny.shop or call us on +371 22082272 In some cases we may not be able to change your order, sorry for any inconvenience, we will do our best to help you.
AVAILABILITY OF GOODS
The products are available and the prices are valid as long as they are displayed on the Website and are in stock. Indications of availability are available during the ordering process. In exceptional circumstances, errors or changes may occasionally occur, in which case the customer will be notified by email as soon as possible and we will endeavour to fulfil the order in the most advantageous way possible.
ACCESS
We offer courier services from Omniva SIA and DPD SIA. Your order will be dispatched using the delivery method you have selected at the time of ordering. The delivery location is the address provided by the customer on the Mr.Bunny website. Whilst we use all reasonable means to ensure that your order is delivered on time, we cannot accept liability for late delivery due to circumstances beyond our control. We will do our best to inform you of any unexpected delays.
Delivery charge:
Delivery in Latvia to Omniva parcel machine 3,00€, free delivery from 70€.
Delivery in Latvia by Omniva courier 6,99€.
Delivery in Latvia to DPD parcel wardrobe 3,00€, free delivery from 70€.
Delivery in Estonia and Lithuania to Omniva 4,50€, free delivery from 70€.
Delivery in Estonia and Lithuania by Omniva courier 9,99€.
Delivery in Estonia and Lithuania to DPD parcel locker 4,50€, free delivery from 70€.
Delivery to European countries 30€.
For deliveries outside the EU, please email us (hello@mrbunny.shop).
Depending on the delivery address, additional delivery costs may apply to your order, which will be clearly indicated before payment is confirmed and will be included in the total cost.
After receipt of payment, orders are dispatched within 1-3 working days. Orders arrive at their final destination within 1-4 working days after being handed over to the courier. The dispatch time applies to shipments within the Baltic States. For delivery times to European Union countries, please contact us at (hello@mrbunny.shop)>
RETURN OF GOODS
If you are not satisfied with your purchase, you have the option to return it within 14 days of receiving the product. Mr.Bunny agrees to refund the money if the goods are returned unwrapped, with the labels, clean and undamaged and with the original packaging. If you wish to return the goods ordered, please enclose a receipt or invoice and a letter stating your name and the reason why you wish to return the goods. Send the goods to Omniva Riga Brivibas Street 35 or DPD Paku Skapis Brivibas 44. The recipient's phone number is 28359035. The cost of the return is borne by the buyer. As soon as we receive the returned goods, you will receive an email about the refund. You will receive the funds within 3 - 5 working days, per chosen payment method.
RECEIVE NEWS BY EMAIL
By accepting the Terms, the Customer agrees to receive notices, contracts, order data and other communications from Mr.Bunny by email or post. The Customer may also choose to receive additional information from the Website. All Mr.Bunny customers have the right to unsubscribe from the newsletter by sending an email to hello@mrbunny.shop with "UNSUBSCRIBE" in the subject line.
GENERAL RULES
Mr.Bunny may from time to time improve and update these terms and conditions. Any changes made will be posted here. By visiting and continuing to use the website, you agree to any changes to these terms and conditions. If you have any questions, please contact us. This privacy policy was updated on 29 June 2021. Any changes to the terms will be effective from the time they are posted. A satisfied customer is our greatest asset. We are always happy to hear from our customers and we are grateful for the time you take to share your experience and knowledge. If you have any questions or feedback, please contact us at: hello@mrbunny.shop
